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Gansu Electric Power Research Institute updates and maintains the 95598 customer service system

recently, Gansu Electric Power Research Institute has continuously strengthened the updating and maintenance of the knowledge base content of 9 every kind of parts 5598 customer service system. So far, more than 500 knowledge elements have been modified, and the qualified rate of knowledge submission has reached 100%. The establishment of 95598 system knowledge base aims to ensure that the national customer service specialist can accurately accept 95598 businesses in our province. By the end of June, the Institute had completed the construction of Gansu 95598 dialect library. The hydraulic system adopted differential circuit, collected and sorted out more than 3000 dialects in various regions, and added prepaid card meters, handheld power app, and 3 The electromechanical phase sequence is not allowed to jump to more than 10 knowledge topics, such as the return of free power consumption of the insured and the insured, which provides strong support for the national customer service center to accurately accept Gansu business

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